About
b. 1986, HK.
I am a UX Researcher who wants to make a positive impact in customers’ lives by meeting them where they are to create more effective, easy-to-use products and services. Most recently, I have been using qualitative and quantitative methods to incubate solutions for hourly workers in the Industrial Staffing Industry and the Energy Sector.
My skills include:
Moderated/Unmoderated Usability Testing
Ethnographic Interviews
A/B Testing | Survey Design (Qualtrics)
Statistical Analysis (Stata)
Personas
Journey Maps
Rapid Prototyping
Affinity Mapping
My personal interests include embroidery, fine food and wine, travel, and foreign languages. I am fluent in French, professionally proficient in Arabic and Spanish, and conversational in Hindi. I have also dabbled in Chinese, Italian, and Amharic.